How can Crestwood help us get further educated on Dynamics?

• Classroom Training: Some customers like to learn in a classroom environment away from distractions and be able to practice what they learn in a hands-on environment. We provide classroom training on topics such as Dynamics CRM, FRx, System Administration and key Dynamics GP modules such as Report Writer and SmartList Builder.
• Web Training: Others like to stay at their desks and tune in to a webinar that focuses on a specific topic that they need to learn about in greater detail. We provide web training for topics such as Scribe Insight, Integration Manager, SmartList and Bank Reconciliation.
• Dynamics CRM and Dynamics GP Module or ISV Spotlight Webinar: Monthly we provide customers with a chance to get a closer look at the features of a Dynamics CRM or Dynamics GP module or an ISV product of interest to them. Some examples have been document imaging solutions, the Scribe integration tool, bar-coding solutions, Human Resources, and and the Professional Services Tools Library.
• User Group: We hold quarterly Dynamics GP User Group meetings to get users together to share their experiences and dive into requested topics for more learning. These have been in person and held at the local Microsoft office and via webinar for clients who can’t get away from the office. 
• Blogs: Crestwood actively participates in a community ERP and a CRM blog where various partners across the country contribute knowledge to help customers and prospects learn more about the products. The ERP Software Blog (www.erpsoftwareblog.com) and CRM Software Blog (www.crmsoftwareblog.com) are syndicated through the Microsoft’s Dynamics Community website and are highlighted on the Microsoft CustomerSource website.
• Twitter: We have joined the social networking world with a Twitter (www.twitter.com) account. We post several tips each week of interest to our Dynamics GP and Dynamics CRM customers and we encourage everyone to follow us on @crestwoodassoc.
• Microsoft CustomerSource: We want to ensure that our customers are using all the information available to them through the CustomerSource portal including:
  • Insights: An email that updates you with the latest information directly from Microsoft that pertains to your specific technical or strategic needs
  • eLearning: Hundreds of courses are available 24/7 online or downloadable to meet your specific training requirements
  • Certification: Microsoft offers its customers the ability to be certified in Microsoft Dynamics products
  • Training Manuals: Customers can download any of the training manuals provided to help them increase their knowledge and study for the certification exams
  • Forums: Users can post or review other questions to find an answer to their specific question that has been validated by a Microsoft Support team member
  • RSS Feeds: Those that need the breaking news can subscribe to RSS feeds that will update them via email or your internet browsers
  • Blogs: Users can join the various ERP or CRM blogs to trade tips and tricks with other users and keep up to date with other Microsoft information
• Newsletter: We broadcast all of our learning opportunities through a monthly Quick Notes email which lists all of our up-coming scheduled training – classroom, web or user groups
• Website: Crestwood has completely rewritten our website (www.crestwood.com) to meet your needs and get you the information you need quickly. We’ll continue to expand it in the coming months, so check back often!