Microsoft Dynamics CRM

Dynamics CRM helps small and mid-market businesses build profitable customer relationships. Integrated Sales and Customer Service modules enable employees to share information to help improve sales success and deliver consistent, efficient customer service. Sales and customer service features include lead and opportunity management, a complete view of customer history, automated incident management, and a searchable knowledgebase. Dynamics CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance. Built using Microsoft .NET technologies, Dynamics CRM is easy to deploy, customize, and use; accessible from Microsoft Outlook and the Web; integrates with other business applications and scales as your business grows.