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Distribution
Chicago is the distribution capital of the United States, with an array of raillines and highways coming togther to facilitate nationwide distribution and with thousands of businesses providing warehousing, transportation and logistics support services locally and accross the continent.
Wholesale distribution companies face unique challenges in providing the best possible service at the lowest possible costs. These conflicting goals put distributors under continuous pressure to supoprt thier operating expenses and maintain profit margins.
The critical intersection between service and profit is inventory. Greater inventory provides more opportunities to sell and provide better customer service. Supporting inventory that is not in demand, however, ties up capital that could be better invested elsewhere. In addition, in many cases additional services must be provided to add value and meet customer expectations.
Distributors must track current customer consumption patterns and purchase the right products at the right time. From order entry to warehouse management to shipping, sales orders must be processed quickly and accurately. Information must be gathered and shared quickly and easily to process orders and maintain service levels as efficiently as possible.
New technologies, approaches and processes are increasing the opportunities and the challenges for distributors. New technologies improve communications and control, but also add complexity. New processes can reduce unneeded inventory, but require more diligent management. New approaches like global sourcing can provide better and often more appealling products, but also provide for more competition and more risk of disruption.
Microsoft Dynamics GP (Great Plains) optimizes the distribution supply chain so the right inventory is available at the right time. It provides for shorter lead times, quicker deliveries, more inventory turns and fewer errors. Customer satisfaction is improved and revenues are increased.
Microsoft Dynamics CRM provides better communication with your customers. It helps your business acquire new customers with targeted marketing of the right products for the right customer applications. Dynamics CRM helps to improve sales to your existing clients with better customer knowledge and opportunity management, while also maintaining your existing relationships by providing the highest level of customer service.
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